faqs

What is included with my monthly health club dues?

Your Woodside membership gives you access to our health club fitness facilities, outdoor pools, spa pools (including whirlpool, cold plunge, steam room and sauna), tennis courts, locker rooms with free daily lockers, showers and steam rooms, more than 120 free group fitness classes per week (including yoga), as well as access to tennis clinics and lessons, personal training services, private Pilates and yoga training, food and beverage services, social events, and access to services at The Spa at Woodside.

What are your health club’s membership options?

We have individual and couples membership plans available, with terms of six, 12, and 24 months. Dependent children can be added for a minimum of three months. For more information, please fill out this form to be contacted by Woodside Director of Membership, Tara Zahner.

Are there special benefits to new members?

We want to make sure new members get started with the best possible experience. All new members receive time with a personal trainer to go through current fitness levels and goals, and provides you with a motion health assessment and free workout programming. Other new member perks include a complimentary tennis evaluation with a Woodside Tennis Coach or free clinic, $20 off a Spa service of your choice, a private Pilates Reformer session and a complimentary drink from the Earthbar, Grab N Go, Pool Bar or Indoor Bar. For more information, please contact Director of Membership, Tara Zahner.

When will I be billed for membership dues and on account charges?

Membership dues are billed on the 15th of each month. On account charges are calculated monthly and billed on the 10th of the following month (i.e. August 1 – 31 on account charges would be billed on September 10).

Can I change my billing dates?

At this time, we do not have the capability to adjust billing dates in the billing system.

What are the hours for the pools?

All information for the outdoor pools, including season dates and hours, can be found on our Pools page. The Club may close the pools or change hours for social events, holidays, swim meets and other special events. Early closings are subject to change without notice.

What is the health club’s guest policy?

Woodside members can bring a guest for a $20 fee. All guests must show ID and sign in at the front desk before using any services or facilities. All guests must be accompanied by a member at all times. Guests living in the metro area may visit the Club up to three times per year. Guest cancellations made at least 24 hours in advance will be refunded. No shows will be charged. For the complete list of guest policies, including pool guest policies, please view our policies page accessible through MyWoodside.

I have a question about billing 

For inquiries regarding your billing statement or understanding your My Woodside account during regular office hours, please reach out to Woodside Club Administrator at memberbilling@clubwoodside.com or 913.275.5942. 

For inquiries about your account outside of regular office hours, Member Support Services are available Monday-Friday 7am – 8pm and Saturday 9am – 2pm by calling 888.824.2331.

How do I make a change to my health club membership?

Memberships can be amended to add children for the summer, update contact information or change the type of payment on account. Please complete the Change of Membership Form online through MyWoodside.

Does the health club have childcare facilities on property?

Yes! Our childcare center is open daily Mon – Sat. Click here for more information and complete hours.

Do you require a minimum food and beverage purchase each month?

No. Food and Beverage options are available throughout the year, from fresh-pressed juices and smoothies at the Earthbar, to convenient grab-and-go salads, sandwiches and wraps, to our full service summer menu. Members are welcome to charge food and beverage purchases to their membership accounts, but minimum purchases are not required.

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